To Our Valued Members,
We hope this message finds you all safe and healthy!
Our Hair Club mission statement is to enhance the image of every client through innovative and proven solutions in a discreet and professional environment.
Under normal circumstances, we perform this work in person. Our challenge during this unprecedented time is to carry out this mission despite the necessary need for social distancing which is just not possible in any salon environment. These state and federal directives, however, do not diminish the importance we place on the value and need you have for us to service you. While we may not be considered an essential business, we understand how essential we are to you!
This worldwide pandemic has propelled us to innovate in ways we could never have previously imagined! As a matter of fact, some of these new best practices may become part of our permanent portfolio moving forward as another opportunity to support your membership experience. We are continually making more options available whether that be through additional technical staff to conduct virtual consultations, robust options for support videos and continuing to be there for you around the clock with assistance and guidance by your center staff members.
Please continue to reach out to your centers for all your hair care needs. We are always here for you.
We are proud to introduce you to the newest members of our elite virtual technical consulting team who have been specially trained to provide you with above and beyond in-home service.
Be Well,
President